Customer Service Center
+1 (919) 684-2948
Monday–Friday, 8:30 a.m.–5 p.m. ET
General Inquiries
Phone: Option 0 (English) | Option 8 (Spanish)
Online: Send DAN a Message
Membership & Insurance Inquiries
Phone: Option 3
Email: Member@DAN.org
Business & Professional Member Inquiries
Phone: Option 5
Email: DANPros@DAN.org
Professional Liability Insurance Inquiries
Phone: Option 6
Email: LiabilityInsurance@DAN.org
Professional Liability Insurance Claims
Phone: Option 6
Email: LiabilityClaims@DAN.org
Divers Alert Network
6 West Colony Place
Durham, North Carolina 27705 USA
+1 (919) 684-2948
International DAN Offices
DAN World: The Latin American – Caribbean (LAC) Region of coverage includes the Caribbean (Puerto Rico, Bahamas, British and U.S. Virgin Islands), Micronesia, Melanesia, Guam, Central and South America.
Diving Emergencies: +1 (919) 684-9111 (accepts collect calls)
DAN Europe: Regions of coverage include geographical Europe, the countries of the Mediterranean Basin, the countries on the shores of the Red Sea, the Middle East including the Persian Gulf, the countries on the shores of the Indian Ocean north of the equator and west of India and Sri Lanka, as well as the related overseas territories, districts and protectorates.
Diving Emergencies: +39-06-4211-8685
DAN Japan: Regions of coverage include Japan, Japanese islands and related territories, with regional responsibility for Northeast Asia-Pacific.
Diving Emergencies: +81-3-3812-4999
DAN Southern Africa: Regions of coverage include South Africa, Swaziland, Lesotho, Namibia, Botswana, Zimbabwe, Mozambique, Angola, Zambia, Zaire, Malawi, Tanzania, Kenya, Madagascar, Comoros, Seychelles and Mauritius.
Diving Emergencies: 0800-020-111 (within South Africa)
+27 828 10 60 10 (outside South Africa)
DAN Brasil: Region of coverage is Brazil.
Diving Emergencies: +1 (919) 684-9111 (accepts collect calls)
Do Brasil: Disque 0800 684 9111
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Emergency Hotline
+1 (919) 684-9111
DAN medics are available 24 / 7 / 365
Collect calls are accepted.
IMPORTANT: This hotline is for emergencies only. Please contact the Customer Service Center for non-emergency inquiries.